Application management is not just about managing operation, fixing and upgrading the software applications, it is also about dealing with customer’s satisfaction about the issues which the product is intended to address.
DECIMAL CS helps in providing all levels of support and enhancements to its clients globally. Our expert team helps in handling initial service desk queries and correcting application errors, through to preventative maintenance, for both packaged and custom application systems.
DECIMAL CS’s application management suite consists of:
- Application Development
- Application Maintenance
- Application Migration
- Application Reengineering
At DECIMAL CS best practise procedures are utilized as a part of verifying, that the developed application meets the formalized needs consented to.
DECIMAL CS follows the 4D methodology for custom application development:
DECIMAL CS helps software providers meet the challenge of on-going product support and maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.
With teams staffed in Singapore and Indian development centres, DECIMAL CS can serve as an extension of a client’s support team, or provide turnkey, round-the-clock support services. Our professional service model, which includes a “shadow team” able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special maintenance and support needs.
Our offerings for migration are as follows:
DECIMAL CS can rapidly and effectively reengineer your legacy software applications to contemporary platforms with optimized architectures, simultaneously retaining or enhancing the value of those applications. We bring together our proven processes, technology expertise and tools to reengineer your software applications to modern technologies such as .NET and J2EE.
Our offerings for reengineering are as follows:
- Language Upgradation
- User Interface conversion
- Database changes
- Technology Upgradation